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We use the ROI Institute® globally acclaimed methodology. The ROI Methodology is a scalable and systematic approach to program evaluation.


This method uses a process model, five-level framework, and operating standards to capture performance metrics from simple satisfaction scores to financial impact. The ROI Methodology generates both qualitative and quantitative data and provides techniques to isolate the effects of the program from other influences, resulting in credible metrics and ROI reports accepted by financial executives and stakeholders.


With over 6,000 organizations using this process, the ROI Methodology is the most used and implemented evaluation system in the world.


Learn more about the ROI Institute.

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Faith Krebs

Founder and Managing Partner

  • Accomplished in leading worldwide organizational strategies and solutions that drive profitable, sustainable, and scalable business growth.


  • Demonstrated success in championing business results and performance improvement worldwide by fully engaging people and increasing their accountability to improve performance at all organizational levels.


  • Recognized for implementing leading-edge solutions and sustaining strategic alliances to achieve desired business outcomes.


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